RTA Small Claims Pre-Action Protocol (PAP) updates—in force 1 October 2025
The Master of the Rolls has approved the amendments to the Pre-Action Protocol for Personal Injury Claims below the Small Claims Limit in Road Traffic Accidents (RTA Small Claims Protocol), effective from 1 October 2025. The amendments deal with the treatment of non-Protocol vehicle costs (NVC) within the Official Injury Claim Portal. Previously, both claimants and compensators were required to manually upload NVC forms. Under the revised protocol, the portal will now automatically generate these forms using data provided by both parties, thereby streamlining the process and reducing the administrative burden.