Technology and service integration

Developments in technology, business practice and implementation require the technology sourcing practitioner to understand characteristics of the technology deployed, how data is used and transferred and the nature of the IT solution in the context of the sector in which it will operate. To explore the scope of further aspects of technology sourcing transactions, see:

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Technology sourcing—IT outsourcing—overview
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Technology sourcing—Cloud and technology sourcing—overview
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Technology sourcing—Data protection & technology sourcing—overview
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Technology sourcing—Financial services and technology sourcing—overview
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Technology sourcing—Public sector technology sourcing—overview

Requirement for technology and service integration

The nature of modern business IT solutions is often piecemeal, combining, for example, internal and external technology services, leveraging infrastructure as a service (IaaS) hyperscalers or integrating legacy databases with modern apps. The technology sourcing practitioner must understand how this technology integrates and the legal issues that may arise in building a technology solution leveraging multiple components.

Furthermore, it is increasingly common for organisations to use multiple suppliers so that they can benefit from using the most appropriate provider for each specific service they wish to receive. This is often referred to as

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