Together with our website terms and conditions of use, [and add any additional terms, eg privacy policy, here,] this acceptable use policy sets out how we will let you access and use our website, and the standards of behaviour we expect from you when using it. When we are talking about all of these documents together, we call them our 'Terms of Service’. When we are referring just to this acceptable use policy, we call it ‘this Policy’. It is important that you read all of the Terms of Service so that you fully understand what we expect from you, and what you can expect from us, when you use the website. [ You must be at least [13] years old and resident in the UK to access and use the website. ] This Policy provides information on what is and is not allowed when you use the website. If you do something that is not allowed, this might result in us removing your content from the website. In serious cases, you might also be suspended or banned from

All websites should be accessible, especially by people with disabilities. Access to websites is governed by the Equality Act 2010 (EqA 2010) and the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (PSBAR), SI 2018/952, which implemented provisions of Directive (EU) 2016/2102 (the EU Web Accessibility Directive) concerning the accessibility of websites and mobile apps of public sector bodies. (Note that as EU-derived domestic legislation, these Regulations form part of assimilated law and continue to apply in the UK—see Practice Note: Assimilated law.) This Practice Note primarily focuses on relevant UK laws and guidelines for web accessibility. However, businesses which operate in the EU as well as the UK should consider whether they need to comply with any additional or different requirements. In particular, such businesses should be aware of Directive (EU) 2019/882 (the European Accessibility Act) which is broader in scope than the EU Web Accessibility Directive and applies to products and services brought to market after 28 June 2025. See Practice Note: The European Accessibility Act. In addition, Regulation (EU) 2022/2065, the

All websites should be accessible, especially by people with disabilities. Access to websites is governed by Directive (EU) 2016/2102 concerning the accessibility of websites and mobile apps of public sector bodies., the EU Web Accessibility Directive. Businesses which operate in the EU should also consider whether they need to comply with Directive (EU) 2019/882, the European Accessibility Act, which is broader in scope than the EU Web Accessibility Directive and applies to products and services brought to market after 28 June 2025. See below for more information, along with Practice Note: The European Accessibility Act. In addition, Regulation (EU) 2022/2065, the EU Digital Services Act (EU DSA) envisages codes of conduct being developed at EU-level to ensure that service providers in scope provide accessible services. See below for more information, along with Practice Note: The EU Digital Services Act. This Practice Note primarily focuses on relevant EU laws and guidelines for web accessibility. For more information on UK rules, see Practice Note: Website accessibility. The EU Web Accessibility Directive-requirements for the public sector The

We recognise the importance of providing a website that is accessible to all user groups, including those with a disability or impairment. Wherever possible, we have included simplified features to make our content available to anyone who is using assistive technology or might otherwise find the standard features difficult to use. We aim to provide full accessibility to all content on our website[, but please note some older pages may not yet be compatible with all accessibility features. In addition, third-party content, eg other websites we provide hyperlinks to, may not be as accessible as our website]. Help or feedback We are committed to ongoing accessibility improvements. If you would like to give us some feedback, or are having difficulty accessing this website

Background The ability to block websites is within the power of the internet service providers (ISPs) who provide the service of connecting users to internet content. ISPs generally have a defence from claims (for example, of copyright infringement) in relation to content transmitted over their networks (as a mere conduit) under the EU Directive 2000/31/EC (the EU E-Commerce Directive), as implemented in the UK by the Electronic Commerce (RC Directive) Regulations 2002 (the E-Commerce Regulations 2002), SI 2002/2013. In the EU, the EU E-Commerce Directive has been amended by Regulation (EU) 2022/2065 of 19 October 2022 on a Single Market For Digital Services (the EU Digital Services Act or the EU DSA) to essentially make those provisions related to ISPs (Articles 12–15) directly applicable (and in some cases, expand them). As this took place following the UK’s withdrawal from the EU, these amendments do not apply in the UK, but in any event, the UK’s implementation of the provisions in the E-Commerce Regulations 2002 was largely comprehensive, save for not including the prohibition on imposing

Applying for a website blocking order This Checklist outlines key points to be considered when applying for a website blocking order (WBO). A WBO may be a useful tool for rights holders to consider if a website has been identified which is infringing copyright, registered trade marks or other rights but for which the owner/operator of the website is unidentifiable and/or is outside of the jurisdiction. WBOs are sufficiently flexible that if the website owner/operator attempts to circumvent the blocking measures implemented by the internet service providers (ISPs), the ISP can be notified of this and the blocking measures can be adapted to deal with this without requiring a further court order. A WBO does not require a prior finding of infringement against the website owner/operator and the owner/operator need not be made a party. For further information, this Checklist should be used alongside Practice Note: Website blocking orders. The third column can be used to record observations or comments as the Checklist is worked through. Checklist Further information Notes (if any) Considerations before applying ☐ Consider whether

This policy summarises some of your key rights and provides information on cancellation and returns. It is not intended to replace the terms and conditions contained in our [insert link to online terms and conditions], which you should read carefully before you buy any digital content from us. Can I cancel my order? You can cancel your order within 14 days without giving a reason and get a full refund, provided that you have not started downloading[ or streaming] the digital content. What if I have started downloading[ or streaming] the content? You cannot cancel your order if you have already started to download[ or stream] the digital content and will not be entitled to a refund unless the digital content is faulty. See What if my digital content is faulty? below. How long do I have to cancel

This Practice Note provides guidance on the key legal and compliance requirements that a website operator should consider in the EU, including: • the type and functionality of the website • information disclosure requirements • consumer protection • privacy and data protection • cookies • accessibility • cybersecurity • platform-to-business • online payments • advertising, promotions and direct marketing • AI • competition law • taxation • liability for third party content • intellectual property and respecting copyright • geographic and territorial considerations Consideration of electronic data interchange (EDI) arrangements, blockchain, smart contracts or sector-specific laws or regulations, including those applicable to financial services, intermediation services or online auctions, is beyond the scope of this Practice Note. This Practice Note only considers legislation that has been adopted. For more information on ongoing initiatives which may impact websites operating in the EU, see Practice Note: Key EU digital initiatives—summary. The type and functionality of the website The compliance requirements and applicable rules and regulations for a website will depend on the nature of

Title of content [Insert title of content] Content type [Insert content type] Author [Insert name of author] Department [Insert

This Agreement is made on [date] Parties 1 [Insert name of licensor], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Licensor); and 2 [Insert name of licensee], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Licensee), each of the Licensor and the Licensee being a party and together the Licensor and the Licensee are the parties. Background (A) The Licensee is [insert details of the Licensee’s background/background to licence or relevant transaction.] (B) The Licensor has agreed to make the Licensor Content available to the Licensee and to grant to the Licensee a licence to use the Licensor Content on the terms of this Agreement. 1 Definitions and interpretation 1.1 In this Agreement: [Authorised Persons • has the meaning given in clause 10.1;] Business Day • means a day other than a Saturday, Sunday or bank or public holiday in England; Confidential Information • has the meaning given in clause 10.1; Content • means all text, graphics, images, video, sound, information, data, metadata, software, executable code or other materials; Control • [means the beneficial ownership of more than 50% of the issued share

This Agreement is made on [date] Parties 1 [Insert name of licensor], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Licensor); and 2 [Insert name of licensee], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Licensee), each of the Licensor and the Licensee being a party and together the Licensor and the Licensee are the parties. Background (A) The Licensee is [insert details of the Licensee’s background/background to licence or relevant transaction.] (B) The Licensor has agreed to make the Content available to the Licensee and to grant to the Licensee a licence to use the Content on the terms of this Agreement. 1 Definitions and interpretation 1.1 In this Agreement: [Authorised Persons • has the meaning given in clause;] Business Day • means a day other than a Saturday, Sunday or bank or public holiday in England; Confidential Information • has the meaning given in clause; Content • means all text, graphics, images, video, sound, information, data, metadata, software, executable code or other materials; Control • [means the beneficial ownership of more than 50% of the issued share

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