Even though it may be the intention of the employer to access an employee’s work-related emails and voicemails purely to ensure the smooth running of the business while an employee is away from work, it is nevertheless possible that in the course of doing so it may inadvertently also access the employee’s private communications. Monitoring can take various forms. It is not defined in either Assimilated Regulation (EU) 2016/679, UK GDPR or the Data Protection Act 2018 (DPA 2018). Nor does the ICO guidance on monitoring workers define monitoring, but it can generally be understood to mean the observation, supervision and control of staff and IT and communications systems, whether that monitoring is conducted by people and/or technology (eg software). For further information, see Practice Note: Monitoring staff, IT and communications systems in the workplace. Opening an employee’s emails and