Under section 2(3) of the Consumer Rights Act 2015 (CRA 2015), a consumer is defined as an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession. Further to this, the explanatory notes to CRA 2015 (at para [36]) provide that: ‘…a consumer must be an “individual” (that is, a natural person)—the Act’s protection for consumers does not apply to small businesses or legally incorporated organisations (eg companies formed by groups of residents). If a group of consumers contracts for goods, services or digital content, they are not left without protection. For example if one consumer makes all the arrangements for a group to go to the theatre or to go on holiday, depending on the circumstances, each member of the group may be able to enforce