File reviews show that an organisation takes quality and compliance seriously. File reviews and audits provide meaningful statistics and, if issues are identified, the audit information can be fed into your risk register or other plan and remedial steps implemented. It is important to have the correct levels of supervision in place. It can be useful to have a Supervision policy, which sets out supervision arrangements including those relating to file audits/reviews, governance and reporting lines, work allocation, supervision of work, case progression, supervising correspondence and outsourcing arrangements. Regulatory requirements SRA requirements There is no formal regulatory requirement to have a file review procedure, but the SRA Codes of Conduct require you to: • have an effective system for supervising client matters, and • ensure the individuals you manage are competent to carry out their role, and keep their professional knowledge and skills, as well as their understanding of their legal, ethical and regulatory obligations, up-to-date Where you supervise or manage others providing legal services: • you remain accountable for the work carried out through them,