A round-up of the latest news from the Housing Ombudsman Service (HOS), highlighting findings from two wider orders for different landlords relating to pest infestations.
A round-up of the latest news from the Housing Ombudsman Service (HOS), highlighting findings from three wider orders concerning temporary moves and the lessons they offer for landlords in the context of Awaab’s Law.
A round-up of the latest news from the Housing Ombudsman Service (HOS) including three findings of severe maladministration for Lewisham Council and four findings of severe maladministration for Guinness Partnership due to failings in damp and mould complaints.
A round-up of the latest news from the Housing Ombudsman Service (HOS), including severe maladministration findings by One Housing Group and a special investigation into Hammersmith and Fulham Council.
A round-up of the latest news from the Housing Ombudsman Service (HOS), including the launch of a consultation on the Ombudsman’s role under the new Social Tenant Access to Information Requirements (STAIRs).
A round-up of the latest news from the Housing Ombudsman Service (HOS), including the publication of its 2026–27 Business Plan, which confirms a phased increase in landlord fees in response to rising complaint volumes.
A round-up of the latest news from the Housing Ombudsman Service (HOS), including severe maladministration findings for L&Q, Accent Housing, Lambeth Council, Guinness Partnership and the release of an investigation report into Hackney Council.
A round-up of the latest news from the Housing Ombudsman Service (HOS), including the publication of the latest ‘learning from severe maladministration’ report.
A round-up of the latest news from the Housing Ombudsman Service (HOS), including a severe maladministration finding against Bristol City Council, which led to an independent review and changes to its tenancy processes.