Please note that the obligations to make reasonable adjustments to the physical features of common parts are not yet in force. Therefore, until such time as they are, this Practice Note is for information only. Physical features Section 20(4) of the Equality Act 2010 (EqA 2010) imposes a general duty to take reasonable steps to make reasonable adjustments to a physical feature where they put a disabled person at a substantial disadvantage in relation to a relevant matter compared to a person who is not disabled so as to avoid the disadvantage. The physical feature may: • arise from the design or construction of a building • be a feature of an approach to, exit from, or access to a building • be a fixture or fitting, or furniture, furnishings, materials, equipment or other chattels, in or on premises, or • any other physical element or quality Compliance with the duty may involve: • removing the physical feature in question • altering it, or • providing a reasonable means of avoiding it Common