Arbitration analysis: The Court of Appeal re-affirmed the well-known English law position (overwhelmingly) in favour of enforcing New York Convention awards, with the public policy exception being very narrow construed, requiring the party invoking it clearly and specifically to prove it. At the same time, the court acknowledged that effective consumer protection was an important aspect of public policy, which was enshrined in primary legislation in the Consumer Rights Act 2015 (CRA 2015). Provided that the CRA’s substantive requirements were met (viz. one was a consumer, the contract had a close connection with the UK, and its core term was both untransparent and unfair), the court would give effect to the unequivocal provision of CRA 2025, s 62 that ‘[a]n unfair term of a consumer contract is not binding on the consumer’, and refuse to enforce a Convention award rendered based on that term, notwithstanding the (otherwise) narrowness of the public policy exception. Written by Thomas Wong, barrister at Twenty Essex (London) and Denis Chang’s Chambers (Hong Kong).