Managed services agreement
Managed services agreement

The following TMT precedent provides comprehensive and up to date legal information covering:

  • Managed services agreement
  • Background
  • 1 Definitions and interpretation
  • 2 Duration
  • 3 Services
  • 4 Quality Standards
  • 5 Supplier warranties
  • 6 Customer warranties
  • 7 Customer Responsibilities
  • 8 Equipment and Software
  • More...

This Agreement is made on [date]

Parties

  1. 1

    [insert name of the Supplier], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Supplier); and

  1. 2

    [insert name of the Customer], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Customer),

each of the Supplier and the Customer being a party and together the Supplier and the Customer are the parties.

Background

    1. (A)

      The Supplier is an experienced provider of [insert details] managed services.

    1. (B)

      The Customer wishes to appoint the Supplier to provide and manage [insert description] services to support its business operation.

The parties agree:

    1. 1

      Definitions and interpretation

      1. 1.1

        In this Agreement:

        Affiliate

        1. means, in relation to a party, any other entity which directly or indirectly Controls, is Controlled by, or is under direct or indirect common Control with that party from time to time;

        Agreement

        1. means the main body of this Agreement together with its schedules and the annexes to each schedule[, as each may be amended from time to time in accordance with their terms];

        Authorised Contact

        1. means each person appointed by each of the Customer and the Supplier as their respective authorised contacts, whose details are set out in Schedule 11, or as otherwise notified to the other party in writing;

        Bribery Laws

        1. means the Bribery Act 2010[ and

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