Using framework agreements for services
Produced in partnership with Pillsbury Winthrop Shaw Pittman LLP
Using framework agreements for services

The following TMT practice note produced in partnership with Pillsbury Winthrop Shaw Pittman LLP provides comprehensive and up to date legal information covering:

  • Using framework agreements for services
  • Reasons for using a framework agreement
  • Reasons to not use a framework agreement
  • Points to consider when drafting a framework agreement
  • Incorporation of terms
  • Order of precedence
  • Amending terms of the framework agreement
  • Template call-off contract
  • Exclusivity
  • Limitation of liability
  • More...

Using framework agreements for services

Framework agreements (sometimes referred to as master services agreements) are essentially umbrella agreements which provide standard terms and conditions for goods or services requested under individual 'call-off' contracts, often called statements of work or work orders.

This Practice Note focuses on the use of framework agreements for the provision of services. Framework agreements can, however, be used effectively for the provision of any goods or services where the buying party is likely to require repeat goods or services over a period of time.

Framework agreements can also be useful when entering into agreements for the provision of goods and services across a number of jurisdictions. While the framework agreement can set out the standard terms and conditions, a call-off contract (sometimes called a local enabling agreement in such circumstances) can set out country-specific terms.

Framework agreements are used in both the public and private sectors; however, public bodies should be aware of and comply with applicable public procurement laws when entering into framework agreements. This Practice Note does not cover public procurement law or specific laws relevant to contracting in regulated sectors, for more on which see Practice Note: Introduction to public contracts procurement.

There are two ways framework agreements can be structured:

  1. the call-off contract may incorporate the terms of the framework agreement by reference, and each of the framework agreement and the

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