Ofgem launches consultation on the Microbusiness Strategic Review

Article summary

Ofgem has launched a policy consultation on the Microbusiness Strategic Review, which sets out a number of proposals in order to address the key harms faced by microbusinesses in the retail energy market, as identified in the Microbusiness Strategic Review. Ofgem are seeking views on a number of measures as part of a package of reforms designed to improve microbusinesses experience of the market. The measures include: the broker conduct principle, which introduces a principles-based requirement for suppliers to ensure brokers they work with conduct themselves appropriately, and the broker dispute resolution, which introduces a requirement for suppliers to only work with brokers signed up to an alternative dispute resolution scheme. Ofgem is also proposing to work collaboratively with 'leading consumer groups to improve awareness raising materials and information provision.' Ofgem wants to hear from anyone interested in the consultation. The consultation closes on 23 October 2020. Ofgem intends to publish a statutory consultation in winter...