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DT publishes new Mobility as a Service code of practice for travel apps

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Published on: 01 September 2023

Published by LNB News

LNB News 01/09/2023

Document Information

Issue Date: 01 September 2023

Published Date: 01 September 2023

Jurisdiction(s): England, Northern Ireland, Scotland and Wales

Article summary

The Department for Transport (DT) has published a new Mobility as a Service (MaaS) code of practice for travel app developers, transport operators and local authorities involved in MaaS schemes to offer cheaper, safer and more accessible journeys. The guidance encourages parties to consider accessibility needs when suggesting routes, for example step-free options, the personal safety of users, such as allowing people to choose ‘main roads only’ options, and other considerations such as offline options and the ability to share their live location with a contact.

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