Ofcom outlines plans to promote safe and effective AI deployment
Ofcom has published its 2025–26 strategic approach to artificial intelligence, setting out how it supports safe AI innovation across the communications sectors it regulates and how it integrates AI into its own operations. The strategy, released on 6 June 2025, highlights how regulated industries, including telecoms, broadcasting and postal services, are leveraging AI to improve services, from automated content moderation and network management to delivery optimisation. Ofcom maintains a technology-neutral stance to foster innovation while remaining alert to associated risks. To support innovation, Ofcom continues its collaboration with Digital Catapult through SONIC Labs to test AI in mobile networks, provides spectrum data sets for AI training, and engages in regulatory alignment through the Digital Regulation Cooperation Forum alongside the CMA, FCA and ICO.