Written communication is often the primary method by which legal advice is delivered across the business, especially in hybrid and fast-paced working environments. Poor communication can lead to misunderstandings, delays, or even exposure to legal risk. Clear, concise and purposeful written communication can help to build trust and result in your advice being more likely to be heeded. This Practice Note provides guidance for communicating effectively through written communications and includes practical tips on the format and how best to deliver communications. Choosing the right method of written communication There are many methods of written communication available to us, including emails, instant messaging, reports, briefing documents, slide decks, spreadsheets, etc. While each one of these has its place, the most common form of written communication is email. It is simple, it is direct, you can save it/file it, copy in multiple people. For lawyers, who are task and output focused, it ticks a lot of boxes. But each time you send an email, it is important to ask yourself: ‘is this the best way to get my message