The Competition and Markets Authority (CMA) has issued a final infringement notice to TICKETBIS S.L., trading as StubHub UK. The notice found that the company breached consumer protection law by employing drip pricing. Between 6 April 2025 and 7 December 2025, StubHub UK added unavoidable costs—including delivery and service fees—only at the final checkout stage, rather than including them in the upfront price. This practice is prohibited under the Digital Markets, Competition and Consumers Act 2024 (DMCAA 2024).

The Competition and Markets Authority (CMA) has initiated parallel strategic market status (SMS) investigations into Google's and Apple's mobile ecosystems under the Digital Markets, Competition and Consumers Act 2024. These investigations will determine whether to designate Google and Apple with SMS in their provision of mobile operating systems, native app distribution platforms, and mobile browsers and browser engines The CMA has published an invitation to comment, seeking submissions from interested parties by 12 February 2025.

The Competition and Markets Authority (CMA) has launched a consultation on Meta’s proposed updated commitments regarding the collection and usage of data obtained through the provision of digital display advertising services. The variation to the previous binding commitments offered by Meta, which was accepted by the CMA on 3 November 2023, follows the CMA’s prior investigation to address competition concerns in the context of the Competition Act 1998. The previous binding commitments included a requirement for Meta to implement technical systems to prevent the use of certain advertiser data in the operation of Facebook Marketplace. Meta’s proposed variation to the commitments seeks to fulfil this obligation by amending the scope of the Facebook Marketplace Technical Solution, which is intended to limit the use of certain data obtained from all advertisers from being used in the operation and development of Facebook Marketplace. The consultation will close at 11:59pm on 14 June 2024.

The Competition and Markets Authority (CMA) has launched a consultation seeking views on proposed changes to its guidance for cartel leniency and no-action applications. The consultation aims to update the existing guidance document OFT1495, which was originally issued by the Office of Fair Trading in 2013 and adopted by the CMA in 2014. Th consultation closes on 9 June 2025.

The Competition and Markets Authority (CMA) launched a consultation on conduct requirements (CRs) relating to Google’s general search and search advertising services, following Google’s designation with strategic market status in October 2025. The CMA had found that Google holds substantial and entrenched market power in both services and is now moving to implement targeted interventions under its digital markets regime, in line with its June 2025 roadmap. The CMA had found that Google holds substantial and entrenched market power in both services and is now consulting on targeted interventions under the UK digital markets regime, in line with its June 2025 roadmap.

The Competition and Markets Authority (CMA) has launched a consultation on draft guidance for businesses on the price transparency provisions of the Digital Markets, Competition and Consumers Act 2024 (DMCC Act). The guidance outlines how traders should present pricing information in invitations to purchase, including requirements to display the total price and avoid practices such as ‘drip’ and ‘partitioned’ pricing. It also explains how the rules apply to specific types of charges and pricing practices, and the steps traders can take to comply. The draft guidance builds on the CMA’s earlier publication on unfair commercial practices (CMA207) and focuses specifically on price transparency obligations. The CMA is seeking views from businesses, legal advisers, enforcement authorities, and consumer groups. Responses are sought by 3 July 2025 and will close on 8 September 2025.

The Competition and Markets Authority (CMA) has launched a consultation seeking views on the Subsidy Advice Unit's (SAU) proposed approach to its monitoring and review function under the Subsidy Control Act 2022 (SCA 2022). The consultation document contains information on the background to the SAU's monitoring function, the SAU's proposed approach to assessing the effectiveness of SCA 2022 and the SAU's proposed approach to assessing the impact of SCA 2022 on competition and investment in the UK. The consultation closes on 28 March 2024.

The Competition and Markets Authority (CMA) has launched a consultation on proposed commitments from seven major UK housebuilders following an investigation into anticompetitive information sharing. The commitments includes a £100m payment towards affordable housing programmes and new restrictions on sharing commercial data. The funding is intended to support the delivery of new homes for low-income households, first-time buyers, and vulnerable people. The housebuilders have also proposed legally binding commitments to prevent future anticompetitive conduct, including restrictions on information sharing and collaboration with industry bodies to develop compliance guidance. The consultation closes on 24 July 2025.

The Competition and Markets Authority (CMA) has launched consultations on proposed conduct requirements for Apple and Google under the UK's digital markets competition regime that would remove restrictions preventing app developers from directing customers to alternative payment options outside the companies' platforms and would require Apple to provide developers with access to near field communication (NFC) functionality on iOS devices. The CMA proposes that any fees charged by Apple and Google for steering should be fair and reasonable and expects them to be lower than current app store fees. The consultation on the proposed NFC requirement closes on 21 July 2026 and the consultation on the proposed steering requirements closes on 28 July 2026.

The Competition and Markets Authority (CMA) has launched five investigations into consumer law to determine whether businesses have breached regulations by engaging in practices related to fake and misleading reviews. The inquiries focus on whether Autotrader and Feefo excluded one-star reviews from Autotrader’s platform or omitted them from star ratings; whether Dignity instructed staff members to write positive reviews for crematoria services; whether Just Eat’s ratings system has artificially inflated star ratings for restaurants and grocers; and whether Pasta Evangelists offered customers discounts in exchange for undisclosed five-star reviews. These investigations are being conducted under the powers granted by the Digital Markets, Competition and Consumers Act 2024 (DMCCA 2024), which banned several review-related practices in April 2025. The CMA has not yet reached any conclusions regarding potential breaches of consumer law. If infringements are determined, the CMA has the power to impose fines of up to 10% of a business’s global turnover.

The Competition and Markets Authority (CMA) has announced a package of actions aimed at improving the experience of motorists dealing with private parking operators. As part of the package, the CMA has launched an investigation into Euro Car Parks to examine whether its practices at petrol stations and its handling of appeals may breach consumer protection law. The investigation, which is expected to run until Spring 2027, will consider whether it is fair for some drivers to receive parking charges while queuing for or using petrol pumps and other forecourt services and will also examine aspects of the company's wider appeals processes relating to both petrol stations and car parks.

The Competition and Markets Authority (CMA) has launched an investigation into Adobe Systems Software Ireland Limited, trading as Adobe, over suspected infringements of consumer protection law in relation to early termination fee terms in certain UK subscription plans. The investigation concerns Adobe’s ‘annual billed monthly’ plan, under which customers who cancel more than 14 days after entering into the contract are required to pay an early termination fee equal to 50% of the remaining annual cost. The CMA’s investigation will assess the fairness of these contractual terms and whether customers are given clear and timely information upfront about the early cancellation fees that may influence their purchasing decisions. The CMA will provide the next case update in autumn 2026.