What are CUSOs? CUSOs are entities that are owned jointly by a number of credit unions and provide shared services to them, thereby providing economies of scale benefits. What services do CUSOs provide? CUSOs enable credit unions to access sophisticated services that would otherwise be cost-prohibitive, potentially enabling credit unions to compete more effectively with each other and with other mutuals, banks and short-term, high-cost lenders. CUSO services typically include back-office operations, such as IT support, data processing, and accounting. CUSO services may potentially also include a wider range of services, such as compliance, core banking platforms and payment systems, cybersecurity, and digital banking tools. Can the same services be provided by commercial third-party suppliers? Yes. The provision of services by both credit union-owned CUSOs and third-party suppliers is subject to a number of existing rules and expectations on outsourcing, governance, risk management and business continuity that apply to credit unions when outsourcing services. These include: • in the Credit Unions Part of the Prudential Regulation