CASE HUB ARCHIVED—this archived case hub reflects the position at the date of the decision of 23 November 2021; it is no longer maintained. See further,timeline and commentary. Case facts Outline Ofgem Article 102 TFEU/Chapter II investigation against PayPoint in relation to an abuse of dominance by including certain contractual terms with certain energy suppliers and retailers that conferred exclusivity to PayPoint for OTC payment services for prepayment energy customers. Latest developments On 23 November 2021, Ofgem announced that it had decided to accept commitments from PayPoint, as well as a donation of £12.5m to Ofgem’s Energy Industry Voluntary Redress Scheme, and had closed the case. Parties PayPoint plc, PayPoint Network Limited, PayPoint Collections Limited and PayPoint Retail Solutions Limited (together, PayPoint): PayPoint provides OTC payment services to prepayment energy customers in the UK. For the purposes of collecting OTC payments, PayPoint operates a network of around 28,000 outlets in Great Britain, typically newsagents or local supermarket chains. Background On 17 August 2017, Ofgem launched its investigation and took a decision