Ofcom has published a report that provides an update on its research, which assessed how online intermediaries, especially social media, can influence the current news landscape, following its discussion on UK’s media plurality framework and online news. The report focused on three new studies that Ofcom opened to explore online intermediaries' influence over how online news is curated and presented and the effect this has on people and news publishers. Ofcom found that online intermediaries remain major players in the news sector and are essential source of news, online intermediaries have a lot of influence over the news people see,  people’s needs were not always being met and they lacked control over the news that appeared on their social media feeds and social media platforms could have incentives to show like-minded, polarising, and false content, among other findings.

Ofcom has provisionally determined that there are reasonable grounds to believe Web Prime Inc (Web Prime) has failed to comply with sections 12 and 102(8) of the Online Safety Act 2023 (OSA 2023). Ofcom’s investigation concerns Web Prime’s compliance with the duty under OSA 2023, s 12 for providers of Part 3 services that allow pornographic content and are likely to be accessed by children to prevent children from encountering such content through the use of highly effective age assurance. The investigation was opened on 10 September 2025 and later extended in March 2026 after Web Prime failed to respond to a formal information notice issued under OSA 2023, s 100 on 18 February 2026. Ofcom has also provisionally found that Web Prime has failed, and continues to fail, to comply with OSA 2023, s 102(8) by failing to act in accordance with, and accurately respond to, a statutory information request issued during the investigation. Ofcom issued Web Prime with a provisional notice of contravention under OSA 2023, s 130 on 29 September 2026, setting out the facts relied on, the actions Ofcom proposes to take and the rationale for those decisions. Web Prime has 20 working days to make representations, which Ofcom will consider before reaching a final decision.

Ofcom has published its Plan of Work for 2024—25 outlining the focus for the upcoming financial year and setting out Ofcom's priorities for the year ahead, explaining how it will deliver on them.

Ofcom has published its 2026–27 strategic approach to artificial intelligence (AI), setting out how it will support the safe and secure adoption of AI across the communications sectors it regulates while continuing to address AI-related risks. Ofcom says its technology-neutral, outcomes-based approach allows organisations to deploy AI without prior approval, provided they comply with existing regulatory requirements and consumer protection obligations.

Ofcom has published the first Annual Market Review for Phone-Paid Services 2024–25, following its assumption of regulatory responsibility for phone-paid services in February 2025, previously overseen by the Phone-paid Services Authority (PSA). The report, prepared by Analysys Mason, continues the PSA’s tradition of annual market insight publications and aims to inform Ofcom’s regulatory decisions through evidence-based analysis. The review outlines current trends, consumer behaviour, and emerging issues within the phone-paid services (PRS) sector, which includes services billed via consumers’ phone accounts such as streaming access, charity donations by text, TV voting, competitions, directory enquiries, and app store purchases. Ofcom is currently evaluating how it will continue reporting on the PRS sector and invites feedback on the publication to support future decisions.

The 14 January 2020 Broadcast and On Demand Bulletin has been published by Ofcom. It reports on the outcome of investigations into potential breaches of Ofcom's codes and rules for TV, radio and video-on-demand programmes, as well as the licence conditions with which broadcasters regulated by Ofcom are required to comply.

Ofcom has published guidance on the provision of Calling Line Identification (CLI) facilities and other related services, and has called for inputs on options to address mobile spoofing and reducing mobile messaging scam. The guidance document sets out methods in which communications providers should approach the handling of CLI Data from the beginning to end of a call, following a consultation Ofcom has put out in early 2024. This guidance aims to ensure that the accuracy of CLI Data is protected throughout the transmission of a call and that the privacy choices of end users are respected and maintained throughout all parts of the call process, from the origination, to the transmission and to the termination of a call. Ofcom has also released calls for inputs to address mobile spoofing and messaging scams which end on 23 September 2024 and 7 October 2024 respectively.

Ofcom has published its report on News Consumption in the UK 2022/23, finding that young adults (age 16-24) are more likely to consume news online and via social media, as opposed to traditional outlets. Ofcom found that 83% of young adults consume their news online, compared to 68% of the general adult population. Additonally, 63% of young adults consume news through social media, with BBC One being the only traditional news outlet to feature in the top five amongst 16–24-year-olds.

Ofcom has published its final Statement of Charging Principles (SoCP), outlining how online safety fees will be determined and paid for the 2026/2027 charging year and beyond. The SoCP, issued following a public consultation held from 21 November 2025 to 9 January 2026, establishes that fees must be sufficient to meet, but not exceed, Ofcom’s annual costs of exercising its online safety functions, and must be justifiable, proportionate, and transparent. Fees will be calculated using a computation model based primarily on a provider’s qualifying worldwide revenue (QWR) for the relevant qualifying period. Under this regime, providers are liable to pay fees where their QWR meets or exceeds the £250 million threshold and they are not exempt; an exemption applies to providers with UK-referable revenues below £10 million.

Ofcom has published a report on age assurance under the Online Safety Act 2023, finding that the proportion of children encountering highly effective age checks increased from 25% in July 2025 to 43% in January 2026. Ofcom has also launched a formal investigation into TikTok’s compliance with its child protection duties, following concerns about the effectiveness of the platform’s age-inference methods. In addition, Ofcom has opened 23 investigations into providers operating 88 adult services for failing to implement age checks and is working with Google and Bing to address the discoverability of non-compliant pornography sites through search results.

The Office of Communications (Ofcom) has published its annual report under section 128 of the Online Safety Act 2023 covering its Technology Notice functions for the year ending 31 December 2025. The report confirms that Technology Notice functions remain inactive as prerequisite steps have not been completed, including finalisation of minimum standards of accuracy for detecting terrorism and child sexual exploitation and abuse (CSEA) content. Ofcom's consultation on Technology Notices closed in March 2025, receiving over 800 responses from stakeholders including civil society organisations, academics, charities and technology companies, with 782 responses relating to a civil society campaign supporting end-to-end encryption. Ofcom is reviewing stakeholder feedback and commits to publishing its advice to the Secretary of State on minimum standards of accuracy by April 2026, alongside final guidance for providers of regulated user-to-user and search services. The Technology Notice powers, when active, will enable Ofcom to require service providers to use accredited technology to identify and remove terrorism and CSEA content where considered necessary and proportionate.

Ofcom has published its eighth annual report titled "Net Neutrality Annual Monitoring Report 2024," covering the period from January 2023 to September 2024. The report outlines the principles of net neutrality, the regulations in place to safeguard open internet access, and Ofcom's role in ensuring compliance. It discusses the quality of internet access services, internet service providers (ISPs) approaches to traffic management, zero-rating practices, and specialised services. Furthermore the report highlights Ofcom's efforts to promote non-discriminatory internet access and ongoing monitoring and engagement with ISPs to ensure adherence to net neutrality rules.