The Ministry of Housing, Communities and Local Government (MHCLG) has published its final response to the consultation on the Competence and Conduct Standard for social housing and has directed the Regulator of Social Housing to introduce a new standard for social housing staff in England, following analysis of consultation responses. The standard, which will come into effect in October 2026, requires senior managers and tenant-facing staff to hold or be working towards relevant qualifications, and obliges registered providers to maintain written policies on staff development, performance, and conduct, as well as to embed appropriate codes of conduct. This measure forms part of the government’s broader response to the Grenfell Tower Inquiry, which identified failures in staff training and tenant engagement, and aligns with recommendations from the 2022 Professionalisation Review. The standard is intended to improve service quality and professionalism across the sector, with the Regulator overseeing compliance through an outcomes-based approach. Transitional arrangements will allow phased implementation, with a three-year period for larger providers and four years for smaller ones.