This Precedent is a sample letter from an employer to an employee setting out the outcome of a meeting to discuss a grievance or complaint. It takes into account the Code of Practice on Grievance and Disciplinary Procedures. The Code of Practice on Grievance and Disciplinary Procedures provides that the employee concerned has the right to a fair and impartial determination of the issues concerned, taking into account any representations made by, or on behalf of, the employee and any other relevant or appropriate evidence, factors or circumstances. In order to satisfy these requirements, it would be prudent for the employer to: • set out clearly in writing any action that is to be taken and the employee’s right of appeal • where an employee’s grievance is not upheld, make sure the reasons are carefully explained • bear in mind that actions taken to resolve a grievance may have an impact on other individuals • consider that, while confidentiality is of prime importance, in some circumstances other individuals may need to know the outcome, or certain aspects of the outcome that will