Failure to advise on legal aid eligibility may amount to negligence, even where a firm does not carry out legal aid work, and a client’s potential eligibility for legal aid must be considered at the outset of the case. In David Truex Solicitor (a firm) v Kitchin, the court found, in relation to costs, that the client had not been advised about the availability of legal aid at the earliest opportunity. It was emphasised that a solicitor must consider eligibility at the outset. The client was entitled to claim back all monies paid to the solicitors in fees, save for a small sum paid for the initial conference. See Practice Note: Taking initial instructions from family clients. Practitioners must consider and take account of their client’s attributes, needs and circumstances. For further guidance, see Practice Note: The Solicitors Regulation Authority (SRA) regime for family lawyers. Legal aid is only available in very limited circumstances for family cases as a result of the reforms introduced by the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPOA 2012).