Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013), SI 2013/3134 apply to contracts for the sale and supply of goods, services and digital content to consumers, alongside other consumer protection legislation. For more information, see Practice Note: Distance, doorstep and on-premises sales. CCR 2013, SI 2013/3134 apply to contracts between a trader and consumer (as defined) for the sale of goods, services and digital content, falling within the following categories: • on-premises contracts—being contracts other than off-premises or distance contracts (eg contracts concluded at the trader’s shop) • off-premises (or ‘doorstep’) contracts—concluded outside of a trader’s business premises (eg at the consumer’s home or workplace) • distance contracts—concluded using distance communication (eg via telephone, internet, mail order, fax etc) The rights available to consumers and the obligations on traders under CCR 2013, SI 2013/3134 depend upon