The Financial Conduct Authority (FCA) has announced that Ziglu Limited, an authorised e-money and payment services firm, entered special administration on 7 July 2025 under the Payment and Electronic Money Institution Insolvency Regulations 2021, SI 2021/716. David Shambrook and Damian Webb of RSM Restructuring Advisory LLP have been appointed as joint special administrators. Ziglu also offered cryptoasset products, including a lending product, which are not regulated by the FCA, although the FCA oversees compliance with anti-money laundering regulations. On 23 May 2025, the FCA imposed restrictions on Ziglu in relation to certain products. On 17 June, Ziglu agreed to cease both payment and cryptoasset activities, while continuing to allow customer withdrawals. On 26 June, the firm’s directors applied to court for special administration after concluding the firm was insolvent. The special administrators are now responsible for managing customer claims and returning funds to customers. Further information, including how to make a claim, is expected to be provided within eight weeks of their appointment.