This Practice Note considers allocation (by the court) of defended civil claims to one of the case management tracks: the small claims track, fast track, intermediate track or multi-track. It sets out what is meant by ‘allocation’, and considers the different key features of each of the tracks. The rules relating to allocation of civil claims vary depending on whether proceedings are issued before or after 1 October 2023. For a claim where proceedings are issued before 1 October 2023, there are three case management tracks: the small claims track, fast track and multi-track. For a claim where proceedings are issued on or after 1 October 2023, there are four case management tracks: the small claims track, fast track, intermediate track and multi-track. Note however that for personal injury claims, the rules vary depending on the date when the cause of action accrues, and for disease claims when the first letter of claim has been sent (pre/post-1 October 2023). For information on the key factors the court will consider when determining allocation