How a company manages its debtors can be the difference between whether a business survives or fails. Many businesses, particularly those which rely on a few large customers/suppliers, can topple very quickly if one of their customers/suppliers enters an insolvency process, or gets into such difficulties that they are unable to pay their ongoing debts or meet supply obligations on time. A build up of smaller debts can have the same effect, so how a business manages its debtors both before and during the insolvency of a customer/supplier is vital.
Once a company has entered a formal insolvency process, the creditor's influence on whether they get paid or not reduces dramatically. It is much harder to recover money owed at that point, due to the order of priority of payment to creditors that operates under the Insolvency Act 1986. See: Order of payment—overview. Unsecured creditors tend to fare worse in a formal insolvency situation, and can often expect little or no return. This may increase if there is a rescue process
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