Software support agreement—pro-customer

Published by a LexisNexis TMT expert
Precedents

Software support agreement—pro-customer

Published by a LexisNexis TMT expert

Precedents
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This Agreement is made on [date]

Parties

  1. 1

    [Insert name of supplier], a Company incorporated in [England and Wales] under number [insert registered number] whose Registered office is at [insert address] (Supplier); and

  1. 2

    [Insert name of customer], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Customer),

    each of the Supplier and the Customer being a party and together the Supplier and the Customer are the parties.

Background

    1. (A)

      The Supplier is [the licensor of certain software applications].

    1. (B)

      The Customer is [insert details of Customer’s background/background to the relevant transaction].

    1. (C)

      The Supplier has granted a licence to the Customer[, members of its group] [and certain authorised third parties] to use certain software applications and agrees to provide support and maintenance services for such software on the terms of this Agreement.

The parties agree:

    1. 1

      Definitions and interpretation

      1. 1.1

        In this Agreement:

        Authorised Third Parties

        1. means any third party (including agents and contractors) engaged to provide services to the Customer or to any Customer Affiliate including any supplier to

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Jurisdiction(s):
United Kingdom
Key definition:
Agreement definition
What does Agreement mean?

Agreement is broadly defined under EU and UK competition law so as to include activities ranging from a legally enforceable contract between two or more parties to an informal albeit clear understanding, whether entered into in writing or verbally.

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