Article summary
Ofcom has announced its decision to launch an investigation into Channel 4's failure to meet its quotas for subtitles on the Freesat satellite platform in 2021. The decision comes after Channel 4 suffered from an extended outage of its access services from 25 September 2021 until 19 November 2021. Ofcom states it will not only investigate Channel 4's subtitles provision on the Freesat platform, but the wider issue of Channel 4's promotion of awareness of the availability of its access services across all its channels and platforms during the outage period.
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