[(1) This section has effect for the purposes of the provisions of this Act which apply this section.
(2) “Consumers” means persons . . .—
(a) [who] use, have used or may use any of the services within subsection (3); . . .
(b) [who] have relevant rights or interests in relation to any of those services[; . . .
(c) whose rights, interests or obligations are affected by the level of a regulated benchmark][; or
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