Requirement to preserve disclosable documents Under the Pre-Action Protocol for Personal Injury Claims , para 7.1.4, a defendant is under a duty to preserve documents including CCTV. If the documents are destroyed, this could be an abuse of the court process. Where there has been non-compliance with a specific pre-action protocol or the Practice Direction Pre-action Conduct and Protocols, para 15, the court may apply sanctions, eg an order that the defaulting party pay the costs, or part of the costs, of the other party—see Chapman v Tameside Hospital NHS Foundation Trust. For further guidance, see Practice Note: Non-compliance with pre-action provisions. CPR PD 31B, para 7 expressly requires a client to be advised to preserve disclosable documents as soon as you have been instructed to deal with a dispute where the claim has, or is likely to be, allocated to the multi-track (for the purposes of this Q&A, it is assumed the case is a low value EL/PL claim, but that