The3million has published a report detailing eVisa related problems submitted via the eVisa problems website from April to June 2025 (Q2). The website was created by the 3million and the Immigration Law Practitioners’ Association in June 2024 for people to self-report eVisa problems. The most affected immigration status groups were individuals with refugee status/ humanitarian protection (18.5%) and those holding indefinite leave to remain with biometric residence permits (18%). The most frequently reported issue—accounting for 36% of submissions in Q2 2025—was the inability to link identity documents such as renewed passports to existing eVisas. This was often due to technical faults or missing hyperlinks on the UK Visas and Immigration (UKVI) update details page, and represents a sharp rise from 15% in Q1 2025. The second most common issue, affecting 21.2% of respondents, was the inability to view their eVisa despite having completed account setup, with many users receiving persistent error messages and no resolution from the Home Office. This problem peaked in Q4 2024 and remained significant in Q2 2025. Additionally, 12.9% of respondents in Q2 2025 reported that their eVisa displayed incorrect details such as name, photo or status type, a notable decrease from its peak of 26.8% in Q1 2025. Other frequently reported issues included difficulties completing UKVI account setup and creating an account, alongside a range of miscellaneous problems. In Q2 2025, 71.8% of respondents contacted the Home Office by phone, webchat or email but could not resolve their eVisa issues, often describing a circular process with no live support. eVisa-related issues directly impacted people leading to to travel disruptions (35.7%), employment barriers (13%) and increased stress (over 5%). Many called for physical proof of status, citing the unreliability of digital-only systems in urgent situations.