1 Introduction 1.1 This document sets out our policy on handling requests by eligible employees for a variation to their terms and conditions of employment. 1.2 This policy is for guidance only and does not form part of your contract of employment and we may amend it at any time. It outlines the rights employees are given by law but is intended to be a summary only and not a complete statement of your rights. Please contact [the HR department] if you have any queries about your entitlement. 1.3 This policy applies only to employees and, in certain circumstances, to agency workers. It does not apply to consultants[, contractors] [, volunteers] [, interns] or casual workers. 1.4 [If you wish to apply to opt in to hybrid working, which means that staff attend the workplace for part of their working time and work from home (or elsewhere) remotely for part of their working time, see our Hybrid working policy, which sets out the process to follow in those circumstances.] 2 Eligibility conditions 2.1 To be eligible to make a flexible working request, you must: 2.1.1 be an employee; 2.1.2 not have made more than one other flexible working request during the previous 12 months (including a