Service charges Service charges are levied by landlords to recover the costs they incur in providing services to a building. The way in which the service charge is organised is set out in the tenant's lease or tenancy agreement. The charge normally covers the cost of such matters as general maintenance and repairs, insurance of the building and, where the services are provided, central heating, lifts, porters, lighting and cleaning of common areas, etc. The charges may also include the costs of management by the landlord or by a professional managing agent and for contributions to a reserve fund. Relationship of landlord and tenant The relationship of landlord and tenant has its origins in the medieval land law and was originally one of contract only. However, from early times the contract conferred an estate or proprietary interest in the land