A former tracing agent, Michael Isaacs, has been fined for illegally obtaining personal information, after pleading guilty to six counts of unlawfully obtaining personal data contrary to Section 55 of the Data Protection Act 2018 (DPA 2018). The investigation by the Information Commissioner’s Office (ICO) has revealed that Mr Isaacs impersonated people who owed money to his former client, the Royal Bank of Scotland (RBS), in order to access personal information, such as bank account details. The 80-year-old, who appeared at Kingston-upon-Thames Crown Court on 15 June 2023, has been ordered to pay back £38,000 under a Proceeds of Crime Act (POCA) confiscation order, and has been fined an additional £10,560, with court costs totalling £15,000.