The related Practice Note: Catastrophic injury claims—preliminary considerations covers the key issues which need to be considered in such claims including the role of the solicitor, liability, insurance, limitation, funding and rehabilitation. The related Practice Note: Catastrophic injury claims—conduct of the claim provides guidance on the commonly encountered issues involved in conducting a claim on behalf of a claimant who has been severely injured, including instruction of counsel, applications for interim payments, instruction of experts and case manager and issues relating to damages and settlement meetings. This Practice Note provides guidance on the more practical day-to-day mechanics of representing a severely injured claimant. It is presented chronologically, from the perspective of the claimant solicitor, and covers the main practical steps and considerations pre-issue from the first point of contact with the catastrophically injured claimant or their family. Where applicable, relevant issues concerning the defendant insurer or solicitor are addressed. It may be of most assistance to those who are new to practising in this area. Definition of catastrophic injury As with other