OIA launches consultation on handling complaints and academic appeals guidance

Article summary

The Office of the Independent Adjudicator (OIA) has launched a consultation on a draft revised version of ‘Good Practice Framework: Handling complaints and academic appeals’. The OIA has said the proposals include updating the language of the principles and separating them into a standalone part of the Framework, an additional document on what is meant by bias when it is discussed and bringing together the guidance on the processes for complaints and appeals and drawing distinctions when necessary. The OIA has invited sector bodies, higher education providers, student representative bodies, students and anyone else with an interest to respond to the consultation which closes on 31 October 2022.