This Practice Note outlines the key risks on exit from an outsourcing contract, and deals with defining exit services, the term and exit period, the obligation to cooperate and to provide information for the purpose of re-tendering, staff, knowledge, intellectual property rights, asset and contract transfers, exit plan and exit costs, and what to do if a contract does not provide for exit. One certainty of any outsourcing deal is that it will end. So while not planning for failure, outsourcing contracts should be structured so that they address the need for an orderly move to the next stage after their termination (whether for convenience or due to a default) or on their planned expiry date. Addressing the exit process in the outsourcing contract is essential. Furthermore, it is vital that the customer holds the supplier to its contractual obligations to plan for exit during the term of the contract such that it can be quickly invoked in the event of termination or expiry. Doing so should mean that: