It has become increasingly common in international arbitration for some aspects of the procedure to be conducted remotely, with some or all participants attending by video or telephone. Prior to the coronavirus (COVID-19) pandemic, parties and arbitrators would often agree to conduct some aspects of a case remotely for a variety of reasons, including convenience, cost savings or other efficiencies, or out of necessity (when, for example, a witness was unable to attend a hearing in person). Remote hearings by telephone or video-conference also are used in emergency arbitrator proceedings and in cases proceeding under expedited procedures rules. During the pandemic, many arbitrations proceeded with fully remote hearings, where most or all participants are located physically in different locations. This Practice Note is intended to provide guidance on the conduct of remote hearings in international arbitration. It describes: • remote hearing options • potential benefits of remote hearings, as well as potential concerns • legal issues that may arise in connection with remote hearings, and • practical issues to be addressed