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GLOSSARY

New Consumer Agenda definition

Published by a LexisNexis EU Law expert

What does New Consumer Agenda mean?

On 13 November 2020, the European commission launched the New consumer Agenda (see the New Consumer Agenda Communication), following the 2012 Consumer Agenda which expired in 2020 and the 2018 new deal for consumers. The New Consumer Agenda aims to strengthen consumer resilience for sustainable recovery. The New Consumer Agenda sets out a long-term vision and introduces five key priorities areas and action points to be taken from 2020 to 2025: • green transition—creating a legal proposal aiming to provide better information on sustainability to consumers • digital transformation—adapting existing legislation to the digital transformation • redress and enforcement of consumer rights: strengthening the Consumer protection network and developing toolbox of e-tools to tackle illegal online market practices and identify unsafe products • specific needs of consumer groups: ensuring the protection of vulnerable consumers • international cooperation—developing an action plan on product safety with China

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