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Government policy promotes the digital delivery of public services. How can your team contribute to this goal – and benefit? Which working practices could you digitise to make your services more accessible, improve the experience of people using them and reduce the cost of delivery? Let’s take forms as one example.
Having skilled lawyers fill out forms with information emailed over by client departments is clearly a poor use of overloaded legal time. What if client departments could simply download the forms they needed, fill in the necessary information and let your team focus on assessing the content and legal impact?
Another example: document review. What if, instead of manually checking documents for numbering or citation errors, you had software that did this for you automatically? How would it feel to have freed up time so you can properly focus on whether your document does the job you need it to?