The impact of technology on collaboration in law firms - an optimistic future

The impact of technology on collaboration in law firms - an optimistic future

Part 2 of the great debate over technology, editors Mark and Catherine weigh up the pros and cons of technology on collaboration in a rapidly changing legal landscape.  

It’s no secret that technology has transformed society. Our sense of the every-day has been altered by intuitive technologies that have become indelibly integrated into our existence; from the group chats that loom large in our friendships, to the contactless cards that enable efficient use of our transport networks, and the shared systems that streamline our work days. There’s little denying that life has been permanently changed by technology. With the rise of tech, our ability to collaborate has simultaneously been enhanced. While my colleague, Mark, will argue that technology has the potential to blight meaningful collaboration, I will present an argument that underlines the benefits of technology when it comes to collaboration.

Sharing is Caring

The development of shared platforms has been transformative for work place collaboration. The advent of collaborative systems has been instrumental in providing transparent means of: document sharing, time management, billing and CRM.  Rather than have any number of versions of a document floating around, instead colleagues can stay up to date immediately and perform edits in real time without confusion. This innovation is not only an essential for internal matters but can be transformative for enhancing client relationships. Not only are shared platforms useful for expediting process, shared platforms enhance communication and can help clients feel embedded in the legal process by effortlessly staying up to date with work. With commercialism driving efficiency savings, it is essential for lawyers to be able to communicate in a timely, transparent and fiscally prudent manner. This is where shared platforms really come through; due to the transparency of the platform, firms can accelerate client sign off.

Shared platforms have offered huge steps forward to achieving a simpler method of liaising with clients and preventing onerous back-and-forths whilst documents are confirmed. These platforms are arguably best placed to enable efficiency savings, they are useful tools in building trusted partnerships with clients. Rather than forcing stilted conversa

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About the author:
Catherine is one of the Future of Law's digital editors. She graduated from Durham University with a degree in English Literature and worked at a barristers chambers before joining Lexis Nexis.