OnLive Learning

This Practice Note explores the key elements that contribute toward effective leadership, including defining what effective leadership looks like, building your brand and sphere of influence, taking a balanced scorecard approach to personal development, developing emotional intelligence, driving innovation and nurturing a diverse culture of inclusivity.

This Practice Note, produced in partnership with Beth Pipe, is intended for law firms. It provides guidance on how to conduct an effective attendance review meeting.

A high-performance culture is one where employees are highly engaged, motivated and aligned with the firm's goals. A high-performance culture directly impacts client satisfaction, employee retention and overall firm performance.

This Practice Note explains how to create a risk register, a tool that allows you to collate all your risk information in one place, by categorising each risk the organisation faces, scoring each risk and then deciding on your response to each risk, eg reject or accept and, if the latter, how to control or mitigate the risk. To formulate an effective risk register, you must first identify the risks your business faces. It is also helpful to have an understanding of your organisation's appetite for risk.

This Practice Note is intended for law firms. It helps you to navigate through the key areas in creating an inclusive and diverse workforce in your firm. It covers what the term ‘inclusive and diverse workforce’ means, the impact of bias, how you can attract diverse talent, top tips for retaining diverse talent, raising cultural awareness in the workplace and how to assess your current measures.

Establishing a values-driven culture is essential for fostering a positive work environment in your law firm. It supports ethical practices, improves talent attraction and retention and builds client trust. This is a practical guide to building a values-driven culture.

This Practice Note, produced in partnership with Beth Pipe, explains how to develop and implement a strategy to reduce absence in your firm.

This Practice Note examines the techniques that will enable you to present with confidence and authority, build trust with your audience and deliver a message that is memorable for all the right reasons.

This Practice Note explains Kotter’s eight-step change management process and how law firms can use it. It covers gaining buy-in, how and why people respond differently to change, how to handle change going wrong and celebrating successes.

This Practice Note offers practical tips and guidance for using the appraisal and 121 system effectively and explains the business benefits firms can reap from adopting a structured approach.

This Practice Note, written in partnership with Beth Pipe of OnLive Learning, explains the key components of talent management and how to develop a talent management strategy.

This Practice Note provides a guide to the features usually contained in a risk management policy. A risk management policy outlines the risks posed to a business and provides a set of actions to be taken to both prevent the risk from occurring and reduce the impact of the risk should it happen.

This Practice Note covers the fundamentals of influencing others, the difference between personal and positional power, drawing the line between influence and manipulation, gaining influence in the boardroom and identifying influencing skills during the interview process.

This Practice Note covers how to embrace a range of internal communication formats and accommodate the needs of remote workers, hybrid workers and those with additional requirements. It explores how to build effective two-way communication, the role of training in improving communication and how to measure the impact and effectiveness of your communication strategy.

This Practice Note is for individuals receiving coaching or mentoring to help you get the most out of the relationship. It covers the differences between coaching and mentoring, setting goals, what to do before a coaching/mentoring session and what to expect when the coaching/mentoring session ends.

Time management is about how we prioritise and manage tasks within the time we have. This Practice Note covers time analysis, prioritising tasks, managing a tendency to procrastinate, work/life balance, saying no, focused meetings and tips for senior leaders.

This Practice Note, produced in partnership with Beth Pipe, explains why it is important to monitor and assess absence in your firm, what legal considerations you should keep in mind when implementing absence monitoring measures and how to identify and implement, the right absence management system for your firm.

This Practice Note covers how to prepare and deliver a training course or presentation, including guidance on why it is important for any learning event to have a clear purpose, to be pitched at the right level and to avoid death by PowerPoint. It also provides tips on managing nerves and dealing with difficult delegates.

This Practice Note discusses the key themes of continuous improvement. It covers how to measure the impact of current problems and identify future issues in your law firm, using appropriate tools to analyse what’s causing the issues and the best ways to get creative and generate ideas. It discusses implementing change in your teams and how to measure the effects of the changes you have made.

In a law firm workplace where people want different things, how you can you focus on the things that really make your team tick? What will motivate team members to perform above and beyond the call of duty and what might get in the way? This Practice Note explores the essential elements of team motivation and explains how reward can mean different things to different people.