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Beth Pipe
Learning & Development Specialist/Director
OnLive Learning
Contributions by OnLive Learning Experts

155

Managing personal responses to change
Managing personal responses to change
Practice Notes

This Practice Note summarises the issues faced by a manager implementing change and provides practical guidance on how to manage the team effectively throughout the process based on the different ways people may react to change.

Managing remote teams
Managing remote teams
Practice Notes

This Practice Note provides guidance for managers who are concerned about managing a remote team versus a traditional office-based team and the challenges this can bring.

Managing virtual meetings
Managing virtual meetings
Practice Notes

This Practice Note, provides guidance on how to prepare for and manage a virtual meeting, highlighting the most troublesome areas and how best to work around them.

Managing your leadership brand
Managing your leadership brand
Practice Notes

This Practice Note, produced in partnership with Beth Pipe of OnLive Learning, explains what personal branding is and why having and maintaining a strong, authentic personal brand is important for leaders. Managing your own personal brand is hugely important—how people perceive you really matters.

Measuring success
Measuring success
Practice Notes

This Practice Note on measuring success focuses on the importance of measuring the impact of the changes you have made to improve efficiency and demonstrate levels of success.

Offer and induction—law firms
Offer and induction—law firms
Practice Notes

This Practice Note, produced in partnership with Beth Pipe of OnLive Learning, provides guidance on the content of a written offer of employment, eg an offer letter, gathering references, preparation for a new employee and the importance of an induction programme.

Presenting with confidence—in person
Presenting with confidence—in person
Practice Notes

This Practice Note provides guidance on how to present with confidence when you are in the same room as your audience. Presenting information clearly and effectively is a key skill to get your message across and influence people successfully.

Presenting with confidence—virtually
Presenting with confidence—virtually
Practice Notes

Presenting a session virtually has much in common with delivering face-to-face, but there are many differences. This Practice Note covers planning and rehearsing the presentation, dealing with technology and distractions, and body language and tone.

Programme Management v’s Project Management: A guide for In-house lawyers
Programme Management v’s Project Management: A guide for In-house lawyers
Practice Notes

This Practice Note, produced in partnership with beth Pipe of OnLive Learning.

Recruitment and selection—conducting a selection interview—law firms
Recruitment and selection—conducting a selection interview—law firms
Practice Notes

This Practice Note, produced in partnership with Beth Pipe of OnLive Learning, will provide you with the tools you need to structure and conduct a recruitment interview and ask the right questions to ensure you select the best person for the job.

Retaining diverse talent—law firms
Retaining diverse talent—law firms
Practice Notes

This Practice Note provides information about why retaining diverse talent in a law firm matters, highlights common reasons why people leave jobs and how law firms can minimise these factors and suggests tips for retaining diverse talent.

Simplifying continuous improvement—law firms
Simplifying continuous improvement—law firms
Practice Notes

This Practice Note explains the basic concepts and key stages in improving efficiency. The definition of continuous improvement (CI) is often over-complicated and buried in jargon, but it means exactly what it says: continually looking for ways to improve processes, methods and procedures.

Standing your ground
Standing your ground
Practice Notes

This Practice Note on standing your ground explores some simple models to use in difficult or challenging situations.

Step 1—Identify and define the problem
Step 1—Identify and define the problem
Practice Notes

This Practice Note describes the first stage (the define/identify stage) in applying the Define, Measure, Analyse, Improve, Control (DMAIC) model of Continuous Improvement to the Life Sciences sector.

Step 3—Analyse what’s causing the problem
Step 3—Analyse what’s causing the problem
Practice Notes

This Practice Note guides you through step 3, ie analysing the causes of the problem you identified in step 1. This part of the process requires you to analyse the information you have collated to determine the causes and move on to generating possible solutions.

Step 4—Improve the process
Step 4—Improve the process
Practice Notes

This Practice Note covers Step 4 of the Define, Measure, Analyse, Improve, Control (DMAIC) framework on how to improve the process by applying the five ‘S’ model of sorting, simplifying, sweeping, standardising, and sustaining self discipline.

Step 5—embed the process—anticipating the response to major change
Step 5—embed the process—anticipating the response to major change
Practice Notes

This Practice Note on anticipating the response to major change provides additional guidance on Step 5 of the improving efficiency process, ie embedding the new process to overcome the problem you identified, have now measured, analysed and improved. People react in many different ways when faced with change, and this Practice Note considers the individual emotional impact of change and what you can do to engage and involve people in the change management and delivery process.

Step 5—embed the process—making changes firm-wide
Step 5—embed the process—making changes firm-wide
Practice Notes

This Practice Note guides you through Step 5 of the improving efficiency process, ie embedding the new process to overcome the problem you identified, have now measured, analysed and improved.

Step 5—Making changes across the organisation
Step 5—Making changes across the organisation
Practice Notes

This Practice Note guides you through step 5, ie embedding the changes to the solve the problem in a hypothetical organisation’s due diligence process you identified in step 1 and have now measured, analysed and improved.

Step 6—Dealing with change
Step 6—Dealing with change
Practice Notes

This Practice Note guides you through step 6, ie controlling the problem you identified in step 1 and have now measured, analysed and improved. This Practice Note focuses on the individual emotional impact of change and what you can do to engage with people and involve them in the process.

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