Carolyn Burbridge#637

Carolyn Burbridge

Partner, William Grace
Carolyn is a partner and co-founder of William Grace, a new law firm specialising in Commercial, Technology and Dispute Resolution matters. She was previously a partner at Swan Turton LLP and prior to that spent fourteen years at leading international technology firm, Bird & Bird.

Carolyn boasts considerable experience and expertise in providing commercial legal advice on IT, technology, digital media and telecoms matters, both in the UK and internationally. She has particular experience in technology, software and app licensing and development arrangements, data exploitation and analytics, cloud based solutions, e-commerce contracts and complex IT and network agreements, including managed service transactions and IT and BPO outsourcings.

Carolyn also provides advice in connection with a broad spectrum of commercial law across a number of industry sectors including in connection with a wide variety of customer and supplier relationships, such as distribution, agency and reseller arrangements, and consumer law matters.

Carolyn’s expertise has been further reflected in various articles and speaking engagements and she has undertaken a number of training sessions for her clients on the practical application of the law and the legal risks associated with new technologies. She is a contributing author to the TMT and Commercial sections of Lexis®PSL and she spent a number of years as joint editor of the E-commerce Chapter of the Encylopedia of IT Law (Sweet & Maxwell).

Carolyn is a member of the Society for Computers and Law and Women in Telecoms and Technology.
Contributed to

9

Operational level agreement
Operational level agreement
Precedents

This is a precedent operational level agreement (OLA) intended to be entered into between an outsourcing customer and multiple suppliers. OLAs are typically used in multi-sourcing arrangements (including SIAM) where a customer has outsourced a number of different service towers to specialist suppliers. The agreement describes the operational services that each supplier must perform and also includes a general obligation of cooperation.

Sales and marketing agency agreement for goods—exclusive—pro-agent
Sales and marketing agency agreement for goods—exclusive—pro-agent
Precedents

This Precedent is an agency agreement for use where the principal supplies goods and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales and supply contracts on the principal’s behalf (where authorised). This is primarily a pro-agent Precedent, but drafting options for principals are also provided. In this Precedent, the principal appoints the agent as its exclusive agent, which means that the agent has exclusive rights over the sale of the goods in a particular geographic territory, market sector or group of customers, and the principal is restricted from selling, or appointing another agent to sell, the goods in the territory (subject to applicable competition laws). This Precedent assumes the agent is a commercial agent under the Commercial Agents (Council Directive) Regulations 1993, SI 1993/3053.

Sales and marketing agency agreement for goods—exclusive—pro-principal
Sales and marketing agency agreement for goods—exclusive—pro-principal
Precedents

This Precedent is an agency agreement for use where a principal manufactures and/or sells goods and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales contracts on the principal’s behalf (where authorised). This is primarily a pro-principal Precedent, but drafting options for agents are also provided. In this Precedent, the principal appoints the agent as its exclusive agent, which means that the agent has exclusive rights over the sale of the products in a particular geographic territory, market sector or group of customers, and the principal is restricted from directly selling, or appointing another agent to sell, the products in the territory (subject to applicable competition laws). This Precedent assumes the agent is a commercial agent under the Commercial Agents (Council Directive) Regulations 1993, SI 1993/3053.

Sales and marketing agency agreement for goods—non-exclusive—pro-agent
Sales and marketing agency agreement for goods—non-exclusive—pro-agent
Precedents

This Precedent is an agency agreement for use where the principal supplies goods and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales and supply contracts on the principal’s behalf (where authorised). This is primarily a pro-agent Precedent, but drafting options for principals are also provided. In this Precedent the principal appoints the agent as its non-exclusive agent, which means that the principal does not give the agent exclusive rights over the sale of the goods in a particular geographic territory, market sector or group of customers and the principal retains the right to sell the goods directly in the agreed territory, market sector or group of customers and appoint other agents to do the same. This Precedent assumes the agent is a commercial agent under the Commercial Agents (Council Directive) Regulations 1993, SI 1993/3053.

Sales and marketing agency agreement for goods—non-exclusive—pro-principal
Sales and marketing agency agreement for goods—non-exclusive—pro-principal
Precedents

This Precedent is an agency agreement for use where a principal manufactures and/or sells goods and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales contracts on the principal’s behalf (where authorised). This is primarily a pro-principal Precedent but drafting options for agents are also provided. In this Precedent, the principal appoints the agent as its non-exclusive agent, which means that the principal does not give the agent exclusive rights over the sale of the products in a particular geographic territory, market sector or group of customers, and the principal retains the right to sell products directly in the agreed territory, market sector or group of customers itself and appoint other agents to do the same. This Precedent assumes the agent is a commercial agent under the Commercial Agents (Council Directive) Regulations 1993, SI 1993/3053.

Sales and marketing agency agreement for services—exclusive—pro-agent
Sales and marketing agency agreement for services—exclusive—pro-agent
Precedents

This Precedent is an agency agreement for use where the principal supplies services and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales and supply contracts on the principal’s behalf (where authorised). This is primarily a pro-agent Precedent, but drafting options for principals are also provided. In this Precedent, the principal appoints the agent as its exclusive agent, which means that the principal gives the agent exclusive rights over the sale of the services in a particular geographic territory, market sector or group of customers. An exclusive agency appointment means that the principal is restricted from appointing another agent to sell the services in the territory and the principal cannot sell services directly in the agreed territory, subject to applicable competition laws. The agreement is prepared on the basis that the Commercial Agents (Council Directive) Regulations 1993, SI 1993/3053 do not apply.

Sales and marketing agency agreement for services—exclusive—pro-principal
Sales and marketing agency agreement for services—exclusive—pro-principal
Precedents

This Precedent is an agency agreement for use where the principal supplies services and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales and supply contracts on the principal’s behalf (where authorised). This is primarily a pro-principal Precedent, but drafting options for agents are also provided. In this Precedent, the principal appoints the agent as its exclusive agent, which means that the principal gives the agent exclusive rights over the sale of the services in a particular geographic territory, market sector or group of customers. An exclusive agency appointment means that the principal is restricted from appointing another agent to sell the services in the territory and the principal cannot sell services directly in the agreed territory, subject to applicable competition laws. The agreement is prepared on the basis that the Commercial Agents (Council Directive) Regulations 1993 (the Commercial Agents Regulations), SI 1993/3053 do not apply.

Sales and marketing agency agreement for services—non-exclusive—pro-agent
Sales and marketing agency agreement for services—non-exclusive—pro-agent
Precedents

This Precedent is an agency agreement for use where the principal supplies services and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales and supply contracts on the principal’s behalf (where authorised). This is primarily a pro-agent Precedent, but drafting options for principals are also provided. In this Precedent the principal appoints the agent as its non-exclusive agent, which means that the principal does not give the agent exclusive rights over the sale of the services in a particular geographic territory, market sector or group of customers and the principal retains the right to sell the services directly in the agreed territory, market sector or group of customers and appoint other agents to do the same. The agreement is prepared on the basis that the Commercial Agents (Council Directive) Regulations 1993, SI 1993/3053 do not apply.

Sales and marketing agency agreement for services—non-exclusive—pro-principal
Sales and marketing agency agreement for services—non-exclusive—pro-principal
Precedents

This Precedent is an agency agreement for use where the principal supplies services and authorises an agent to market and procure orders on behalf of the principal (subject to the principal’s acceptance), also referred to as a sales agency agreement or a sales and marketing agency agreement. An option is also provided where the agent will enter into sales and supply contracts on the principal’s behalf (where authorised). This is primarily a pro-principal Precedent, but drafting options for agents are also provided. In this Precedent the principal appoints the agent as its non-exclusive agent, which means that the principal does not give the agent exclusive rights over the sale of the services in a particular geographic territory, market sector or group of customers and the principal retains the right to sell the services directly in the agreed territory, market sector or group of customers and appoint other agents to do the same. The agreement is prepared on the basis that the Commercial Agents (Council Directive) Regulations 1993 (the Commercial Agents Regulations), SI 1993/3053, do not apply.

Practice Areas

Panels

  • Consulting Editorial Board
  • Contributing Author

Qualified Year

  • 2002

Membership

  • Society for Computers & Law
  • Law Society

Education

  • University of Warwick: LLM, 1998
  • University of Leicester: LLB, 1995
  • College of Law: LPC, 2000

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