This Practice Note covers the contractual and other relationships between a student and their higher education (HE) providers. It covers the relationship with the legal status of the university, when a contract is formed between a student and an HE provider, contractual considerations such as consumer protection regulations, university regulations, policies and procedures, academic rules, student behaviour, accommodation and tuition fee policies, complaints and data protection. Finally it looks at the potential for reform under the Office for Students (OfS).