Quastels LLP

This Practice Note considers the practical applications of artificial intelligence (AI) and automation technologies in the e-commerce sector in the UK and the key legal issues that arise from their use. It looks at how AI and automation are used by businesses in the e-commerce sector both from a business to business (B2B) perspective and also from a business to consumer (B2C) perspective.

This Practice Note considers the key digital technologies which are used in supply chains, what these technologies can be used for, the benefits of digitalisation for different stakeholders and the risks (both commercial and legal) that need to be managed.