This Practice Note sets out the legal framework for premium rate services (PRS) in the UK. Information, entertainment and similar services provided over electronic communications networks for a fee collected as part of the user’s bill for electronic communications services are classed as 'PRS' and regulated by the Office of Communications (Ofcom) and the Phone-paid Services Authority.
This Practice Note addresses the requirements and practicalities of product recalls for cosmetic products from the perspective of the responsible person for and distributors of cosmetic products. There are separate Practice Notes for general consumer goods and food and drink.
This Practice Note covers the requirements and practicalities of product recalls for food and drink, from the perspective of food business operators. There are separate Practice Notes for general consumer goods and cosmetic products.
This Practice Note addresses the practicalities of product recall for general consumer products from the perspective of producers and distributors. There are separate Practice Notes for other types of product recall, including food and drinks. This Practice Note focuses on products that are not covered by sector or product specific legislation.
This Precedent Product recall panic sheet gives tips on what to do in the immediate aftermath (first 24 to 48 hours) of a product recall situation.
This Precedent product safety incident plan, published in collaboration with Tom Fox of Arnold & Porter Kaye Scholer, is an overarching plan that pulls together other documents such as a product recall policy, product and customer traceability plan, corrective action decision plan, training plan, monitoring plan and team sheets.
This Precedent recall notice, published in collaboration with Tom Fox at Arnold & Porter Kaye Scholer, is designed to be used to inform consumers about a defective product that is being recalled. It can be published on your organisation’s website or sent directly to customers.
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