This Practice Note explains the civil enforcement options available to the enforcers of consumer protection laws when responding to breaches of consumer protection legislation. It covers the civil injunction powers, known as enforcement orders and undertakings, available under the Enterprise Act 2002 and the enhanced consumer measures (ECMs) introduced by the Consumer Rights Act 2015. The Practice Note explains what these measures are, when the measures can be used and which enforcers can call upon these measures when enforcing consumer protection laws.
This Practice Note explains the generic set of enforcement powers contained within Schedule 5 of the Consumer Rights Act 2015 (CRA 2015) which are available to enforcement bodies responsible for investigating and prosecuting a range of consumer protection legislation. It includes information on which Schedule 13 enforcers and domestic enforcers can use the generic set of enforcement powers, what the enforcement powers contained in the generic set are and when they can be used. Also included is information on the offence of obstructing an officer using these powers as well as the impact Brexit has on the enforcement of consumer protection under CRA 2015.
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