Annabel Mackay advises on a broad range of employment issues, with a focus on contentious work. She has a particular interest in employment disputes in the financial services sector having spent 18 months on secondment to the legal teams of two investment banks. Annabel is regularly instructed by employers on high value discrimination and whistleblowing complaints with a regulatory aspect.
Annabel is ranked as an “Associate to Watch” in Chambers & Partners 2017 and recommended in Legal 500 which describes her as “knowledgeable and pleasant”. Chambers & Partners 2017 reports that clients admire that "she is incredibly hard-working and diligent, and she goes way beyond the call of duty."
In addition to employment work, Annabel advises clients from a range of sectors on compliance with equality laws in the provision of goods and services, particularly in relation to the reasonable adjustments duty. Annabel has assisted clients with equality audits and training to ensure compliance with the Equality Act 2010. She has also delivered training on this subject to the Employment Lawyers’ Association and the Building Societies’ Association.
Annabel is a regular commentator on employment matters and has been published by Croners, ELA Briefing, PLC, Personnel Today, New Law Journal, Compliance Monitor and Compliance Complete.
Annabel is a member of the Employment Lawyers’ Association Training Committee.
This Practice Note summarises the law and provides practical guidance to service providers in respect of their obligations to provide goods, services and facilities to their customers in a non-discriminatory way under the Equality Act 2010 (EqA 2010). It explains the protected characteristics under EqA 2010 and gives practical and case law examples of the forms of direct discrimination, discrimination by association, discrimination by perception, indirect discrimination, harassment, victimisation and discrimination arising from a disability, and examples of what can be done to avoid discrimination. It also examines enforcement and remedies relating to EqA 2010 claims and its territorial scope.
This Checklist consists of practical steps which service providers can take in relation to their provision of goods, services and facilities in a way that is compliant with their obligation not to discriminate between customers under the Equality Act 2010. See also Practice Note: Equality Act 2010—discrimination in the provision of goods, services and facilities.
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