Toby Crick

Partner, Bristows

Toby Crick is a partner in Bristows LLP’s top ranked IT, digital and outsourcing group. The primary focus of Toby’s work is on technology, communications and outsourcing projects where he has acted on both the client and supplier side in sectors such as financial services, telecommunications and life sciences. Toby also advises on other complex commercial transactions and he has particular expertise in deals involving the use and exploitation of technology and intellectual property. Recent projects Toby has worked on include a number of international outsourcing deals (covering North America, Europe and Asia-Pacific operations) and advising a range of clients on their ‘digital transformation’ projects, covering matters as diverse as procuring software and services to ensuring that new apps enabled by such projects comply with relevant healthcare, data and financial services regulatory requirements. Toby has also gained in-depth experience of advising clients on procurement strategies (eg supplier selection, pricing models and performance incentive mechanisms) and has spent time seconded to work in-house with a large IT services company, an international telecommunications provider and a mobile telecommunications company. Toby is a trustee of the UK’s Society for Computers and Law and lectures widely on IT, e-commerce, cloud computing, agile software development and outsourcing, including at ITechLaw, UCL and QMUL.

Contributed to

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Outsourcing lifecycle

Practice Notes

This Practice Note introduces outsourcing deals and summarises the lifecycle of the typical outsourcing transaction, primarily from the customer's perspective. As this Practice Note focuses upon general commercial outsourcings; any industry, regulatory or specialist (eg technology) requirements are not dealt with in detail here.

Commercial

Outsourcing agreement—short form

Precedents

This Agreement is made on [date]Parties1[Customer] a company incorporated in [England] with registered number [company number], whose registered office is at [address] (Customer); and2[Supplier] a company incorporated in [England] with registered number [company number], whose registered office is at [address] (Supplier),each of Customer and Supplier being a party and together the Customer and Supplier are the parties.BACKGROUND(A)The Customer wishes to outsource the provision and management of its [describe function] services to the Supplier.(B)The Supplier is experienced in the design, development and implementation of [describe function] services and has agreed to be responsible for the provision and management of the relevant part of the Customer’s functions.(C)The Supplier has agreed to provide the Services to the Customer on the terms and conditions set out in this Agreement.It is agreed as follows:1Definitions1.1In this Agreement:Affiliate•with respect to any entity, means any other entity Controlling, Controlled by or under common Control with such entity;Applicable Laws•means as applicable from time to time:(a)the laws of England and Wales;(b)any other laws; and(c)any policies, guidelines or industry codes made by

Commercial